Shipping
How long it takes
- Gallery Canvas
- 5–9 business days
- Framed Print
- 5–9 business days
- Fine Art Print
- 4–8 business days
- Digital Portrait
- Instantly, by email
Canadian orders usually take a few extra business days.
Christmas 2026 order-by dates
- Prints, framed prints & canvasUnited States
- Thursday, December 10
- Prints, framed prints & canvasCanada
- Saturday, December 5
- Digital filesAnywhere
- Any time, by email
The Canada date allows a little extra time for cross-border transit. Physical pieces are made to order, so please don't wait for the last day.
Details
Where we ship
The United States and Canada. US shipping is free; Canada is a flat $9.95 per order. Digital files can be delivered anywhere.Tracking
We email your tracking link the moment your order ships. You can also check any time with our order tracker.Damaged or lost?
Send us a photo of any damage and we'll replace it at no charge. If tracking shows it never arrived, we'll replace it or refund you. ReturnsChanging your address
Email us as soon as possible and we'll update it if your order hasn't shipped yet.
Questions
Where do you ship?
We ship to the US and Canada. Digital files are delivered by email anywhere.
How long will it take?
Estimated production plus delivery times in the US: Gallery Canvas: 5–9 business days. Framed Print: 5–9 business days. Fine Art Print: 4–8 business days. Digital files arrive by email right after checkout. Canadian orders usually take a few extra business days.
How much is shipping?
US shipping is free on every order, with no minimum. Shipping to Canada is a flat $9.95 per order. Digital files are always free to deliver.
How do I track my order?
We email you a tracking link as soon as your order ships. You can also check its status any time on our order tracking page.
When should I order for Christmas?
For standard US delivery before Christmas, we recommend ordering physical pieces by December 10 (December 5 for Canada). That's guidance, not a promise, since carriers get busy in December.